The class calendar is a studio software by the german Fitogram GmbH that some of you are already familiar with from other dance studios. It allows you to book and cancel courses, put yourself on a waiting list and move up when places become available. Great functions that we believe will make it easier for you and us to visit the studio, especially now in the limited Corona times.
class booking & booking rules
It is mandatory that you book every class date you want to take in our class calendar. You can book up to 14 days before the start of the class if there are free places. Before booking for the first time, you have to register once and be logged in each time you book a course.
Urban Sports Club members book exclusively via their own Urban Sports Club app. Otherwise, course participation must be paid for via the course calendar.
If the class is full, your booking will be placed on the waiting list and you will be notified at the latest when someone cancels and you have moved up.
If you move up and cannot attend the course, you have to cancel your booking in the class calendar or the app! Urban Sports Club does not offer the functionality to be put on the waiting list. This is not in our power to change.
If you cannot attend the class, you have to cancel your booking in the class calendar or the mobile app.
Please do not send us an email with your cancellation, we cannot do it for you.
Cancellation is free of charge up to 5h before the start of the course.
Payments already made will be reimbursed and course participation within the framework of contracts will be credited. Cancellations made later than 5 hours before the start of the course are excluded from the refund and will be invoiced by us or, in the case of contracts, counted as course participation.
If you get notified that your waitlist spot is booked less than 3 hours before we will will refrain from charging you for that but still kindly ask you to cancel so that others on the wait list might have the chance to take the class.